{"xsrfToken":"5215fb0e-372f-4dc3-93cc-ff66a5178751_3ae74bea7ad2264fae7bbfbe5454d1445880f441_lout","branding":{"id":"1","key":"pxc","name":"Nevoox Europe Service-Management","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#263945","headerLinkHoverBGColor":"#263945","headerBadgeColor":"#263945"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"Nevoox Europe Service-Management","sharedPortalName":".","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#4e6982","helpCenterTitleColor":"#687482","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5ef169af-9ec6-40dd-bf74-b329e81f7766/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YmI2ZTQ0Mi00NWRmLTQ3MjItYjFiNi1lOWYwMmEzOGQxNjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlZjE2OWFmLTllYzYtNDBkZC1iZjc0LWIzMjllODFmNzc2NiI6WyJyZWFkIl19LCJleHAiOjE2ODUzNDA2NzUsIm5iZiI6MTY4NTM0MDA3NX0.AR4eMEwKiaOi2YKpzcKP8iPDoOYSXvZiZPL0u1yvyBc&client=6bb6e442-45df-4722-b1b6-e9f02a38d161&height=300&mode=fit","bannerMediaApiFileId":"5ef169af-9ec6-40dd-bf74-b329e81f7766","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"pxc","projectId":10001,"serviceDeskId":1,"name":"Nevoox Europe Service-Management","description":"<p>Welcome to Nevoox Europe Service Management.<br> Please select the appropriate category for your request.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10560,"iconUrl":"https://nevoox.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[1],"key":""},{"id":"17","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Please feel free to tell us about your experience with our products</p>","icon":10561,"iconUrl":"https://nevoox.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10566,"iconUrl":"https://nevoox.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[1],"key":""},{"id":"18","name":"Complaint/ Warranty","descriptionHtml":"","callToAction":"Complaint/ Warranty","introHtml":"<p>You have a complaint or would like to make use of our warranty promise?</p>","icon":10562,"iconUrl":"https://nevoox.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10563,"iconUrl":"https://nevoox.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10563","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://nevoox.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,18,7,17]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PXC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nevoox","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5215fb0e-372f-4dc3-93cc-ff66a5178751_3ae74bea7ad2264fae7bbfbe5454d1445880f441_lout","baseUrl":"https://nevoox.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6bb6e442-45df-4722-b1b6-e9f02a38d161","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}